Terms & conditions

1. Definitions

• "Company," "we," "our," or "us" refers to OperationalAlpha.
• "Client," "you," or "your" refers to the investment firm, portfolio company, or business engaging our services.
• "Services" means the advisory, coordination, and execution services provided by OperationalAlpha and its network of execution partners.

2. Services provided

OperationalAlpha offers operational advisory and execution coordination services. These include — but are not limited to — value creation planning, operational diligence, partner identification and coordination, and post-close execution oversight across areas such as IT/OT integration, energy systems, lean process optimization, modular workspace, and out-of-home marketing. All services are tailored to client needs and delivered under an agreed scope of work.

3. Use of services

Clients agree to provide accurate and complete information necessary for the delivery of our services. You must not misuse our services or use them for unlawful activities.

4. Fees and payment

All fees are outlined in a formal proposal or engagement letter. Payment terms are typically 30 days from the invoice date unless otherwise agreed. Late payments may incur interest charges in accordance with applicable law.

5. Intellectual property

Methodologies, frameworks, and proprietary materials developed by OperationalAlpha remain the property of OperationalAlpha. Deliverables produced specifically for the Client during an engagement are licensed to the Client for internal business use on a non-exclusive, non-transferable basis unless explicitly transferred in writing.

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding all sensitive information shared during the course of the engagement, including investment theses, portfolio company data, and operational plans. This obligation continues beyond termination of the services.

7. Liability

OperationalAlpha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the Client for the services provided.

8. Termination

Either party may terminate the engagement with written notice. Clients remain responsible for payment for services rendered up to the date of termination.

9. Changes to terms

We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.

10. Governing law

These Terms and Conditions are governed by the laws of the Netherlands. Any disputes will be resolved in the appropriate courts of that jurisdiction.