Privacy Policy
At OperationalAlpha, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, visit our website, or communicate with us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Dutch law.
1. Data controller
OperationalAlpha is the data controller responsible for the personal data described in this policy. For any privacy-related questions or requests, you can contact us at info@operationalalpha.eu.
2. Information we collect
We may collect the following types of information:
- Personal information: such as your name, email address, phone number, job title, and company name when you contact us or engage our services.
- Business and engagement data: such as operational practices, portfolio company information, and other business data shared with us in the context of an engagement.
- Website usage data: including IP address, browser type, pages visited, and other analytics collected via cookies or similar tracking technologies.
3. How we use your information
We use the information we collect to:
- Provide, manage and improve our operational coordination and advisory services
- Communicate with you about your engagement, our offerings, or relevant updates
- Improve our website and service delivery
- Meet legal and regulatory obligations
4. Legal basis for processing
Under the GDPR, we rely on the following legal bases to process your data: (a) performance of a contract or steps taken prior to entering one; (b) compliance with legal obligations; (c) our legitimate interests in operating our business; and (d) your consent, where applicable (e.g. for non-essential cookies or marketing).
5. Sharing your information
We do not sell, rent, or trade your personal data. We may share data with trusted third-party providers who help us operate our business, such as IT support, cloud storage, or analytics providers — always under strict confidentiality and data-processing agreements. Where service providers are based outside the European Economic Area, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
6. Data security
We take appropriate technical and organisational measures to protect your information from loss, misuse, and unauthorised access. Data is stored securely, and access is limited to personnel who need it to perform their roles.
7. Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Receive a copy of your data in a portable format (data portability)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl
To exercise your rights, please contact us at info@operationalalpha.eu.
8. Cookies
Our website may use cookies to improve user experience and gather usage data. Strictly necessary cookies are set automatically; non-essential cookies (such as analytics) are only used with your consent. You can manage your preferences at any time through your browser settings.
9. Retention
We retain personal and business information only as long as necessary for the purposes described in this policy or as required by Dutch and EU law. When data is no longer needed, it is securely deleted or anonymised.
10. Changes to this policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.